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Services / Producer Certificate The producers
need to take the following obligations into account once they have CERTIMEX
certification:
- To accept and fulfill obligations required by
CERTIMEX according to the signed contract
for certification of the production, processing and/or marketing units.
- To apply and fulfill the corresponding technical
standards (standards of CERTIMEX for
the production of ecological products, the general standards of the
Comercio Justo Mexico, the standards
of Bird Friendly Coffee of the SMBC,
etc.) in the production units, processing and/or marketing.
- To accept and to fulfill the control and certification
procedures of CERTIMEX and to inform
CERTIMEX about all eventual changes
which take place in the production unit related to the product or process
certified by CERTIMEX.
- To inform CERTIMEX about
all changes which take place in legal representation, ownership and
changes of address.
- To fulfill the conditions and time periods specified
in announcements and letters received from the CERTIMEX
office.
- To give free access to inspectors or any CERTIMEX
accredited entity in order to carry out regular verifications, specific
evaluations and announced or unannounced inspections.
- To inform CERTIMEX about
any and all complaints received from clients with respect to the organic
quality and/or fair market of the product.
- The CERTIMEX seal
or other references of the CERTIMEX
certification can not be used in an inappropriate or unauthorized manner.
The producers have the following rights:
- To demand information and/or notification documents
of requirements, conditions and/or sanctions sent out by CERTIMEX.
- To object to the assigned inspector because of
conflict of interests with the company or activity that is the object
of verification.
- To appeal and / or complain against any violation
of confidential information of the member or procedures in their production
processes.
- To appeal and / or claim against the control and/or
certification process in which the production and/or production unit
was subjected to incompetence.
- To receive in a timely fashion information
of CERTIMEX
about changes in standards and certain procedures as well as time periods
in which these changes enter in force.
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